Salt Bank

To activate the internet banking service you can call Contact center at *4455.

You can connect to the internet banking using mToken, a token application installed on your phone. Through it you can choose the authentication with Push message or unique code generated by mToken

You can access internet banking service from any device (mobile, tablet, laptop, PC)

The mToken application can be downloaded from the Google Play or Apple Store and installed on your smart phone. The supported phone types are the following: - for Android, minimum Android 4.4.4 - for Iphone, minimum iOS 8.x

In the mToken application on the old phone, from Settings use the Migrate token option to get the activation codes of the new application. Then install the application on the new phone and activate it!

Install mToken application from the Google Play or Apple Store, and for activating the application you can call Contact center at * 4455 to obtain the activation codes.

In this case you need to uninstall the mToken application and reinstall it from the Google Play or Apple Store. To activate the application, you can call Contact center at * 4455 to obtain the activation codes.

The biometrics functionality can be activated from the "Settings" section of the mToken application

Install mToken from Google Play or Apple Store, and in order to activate the application, you can call Contact center at * 4455 to obtain the activation codes.

In order to reset the login password in internet banking it is necessary to call Contact center at * 4455

To unlock your internet banking account you need to call Contact center at * 4455

Call Contact center immediately at * 4455 and request blocking access to internet banking

Yes, there are trading limits in internet banking and their modification can be done by calling Contact center at * 4455

No, you can't open new accounts, but you can close them by contacting Contact center at * 4455

Both the payments in RON and those in foreign currency are made from the "Payments" menu. For payments in RON, select "Domestic Payments" and for those in currency, "Foreign Payment Currency"

You can check the status of a payment from the "Payments" menu, the submenu "Check Payments Status"

If it was chosen once in the future for the transaction, it can be canceled from the "Payments" menu, the "Check paymentS status" section

A processed transaction cannot be canceled

No, new deposits cannot be opened from myBank

The deposits and their characteristics can be viewed by accessing from the menu the "Deposits" section

The liquidation of the deposit is possible from the "Deposits" menu, accessing from "Close deposit" options

You have the possibility through the internet banking application, from the menu "Cards", the section "Card management" to reissue or block the card you own

You have the possibility through the Internet banking application, from the "Cards" menu, the "Card limits" section to change the trading limits on different channels: ATM, POS or internet.

It is possible to make a recurring payment from the Payment menu, section "Standing orders"

All login details are strictly personal. These can only be used by the account holder / user.

To check the limit hours see the Transaction processing program on the bank's website

To check the fees, consult the list of rates and fees on the bank's website

You can make a currency exchange from the main menu, the currency exchange section. It is realized at the rate from the moment of execution of the transaction. You can negotiate a currency exchange through the internet banking application, usually for amounts greater than EUR 15,000 or equivalent

The total of the amounts existing on the account can be viewed on the main page of the application through the section Financial Overview

By setting up a trusted beneficiary, it will no longer be necessary to confirm the transactions made to the chosen person.

Both payment templates and trusted beneficiaries can be saved for which payments are made without the need for authorization every time

We recommend installing an antivirus application because every time you connect to internet banking you are exposed to the dangers of viruses. Computer viruses are software programs created for various purposes such as identity theft.)

The transaction history can be checked from the "Transaction History" screen for the last 12 months, but the statement of account can be generated for any period.

There is no commission for generating an account statement from internet banking

Both the minimum payment amount and all the card details can be viewed in the "card details" section

In the messaging section you have the opportunity to receive various offers, notifications, information from the bank, but also to send messages to the bank

The proof can be downloaded on the device used to access the application and transmitted by various means (eg email)

Available utility providers are: Enel Energie SA, Enel Energia Muntenia, Engie SA

Through internet banking can be made transfers between own accounts, payments in RON or other currencies, recurring payments, utilities and currency exchanges.

There are two main ways to get to the exchange page: 1. From the main page through quick actions if the exchange rate has been set 2. From the main menu choosing currency exchange

Foreign exchange can be done at any time when you are connected to the internet banking application

There are no commissions for foreign exchange transactions

In order to be able to carry out the foreign exchange, accounts can be opened in various currencies in the "Products" section

Through internet banking you can view the exchange rate at a certain date in the " Rates" submenu

The payment confirmation can be exported from the submenu "Transaction history" in PDF, CSV or XLS format

All transactions according to their status can be viewed in the Payment section, the submenu Check the payment status

The accounts cannot be closed through Internet banking. To close it is necessary to call Contact center to * 4455.

There is no possibility to activate the SMS alert pack from internet banking, the service can be activated through Contact center to * 4455.

From the "SelfCare" section there is the possibility to change the contact address

You can send messages to the bank through the "Messaging" section

There is the possibility of temporarily blocking the card from internet banking.

The statement of account can be downloaded in PDF format